AirSupportCenter LLC provides free informational content related to air travel through this website. We do not sell tickets, travel packages, memberships or any other paid products or services directly on the site. Because no purchases take place through our pages, standard refund procedures for goods or services do not apply in the usual sense.
Nature of the Website
All material published here is offered at no charge. Visitors may read the pages, use the contact form and subscribe to occasional updates without payment. We do not process credit-card transactions, issue invoices or collect fees for access to any section of the site. As a result there are normally no payments that would require a refund.
If a Payment Was Made in Error
In the unlikely event that a payment was sent to us by mistake, for example through an incorrect bank transfer or an unintended transaction linked to our contact details, please notify us as soon as possible. We will examine the situation and return the funds when the payment is confirmed as erroneous and belongs to you. Requests of this kind should include the date, amount, method of payment and any reference number so we can locate the transaction quickly.
Contact for Refund Questions
Any inquiry about a possible refund or an accidental payment should be sent in writing. Use the email address or postal details below and provide enough information for us to identify the matter. We aim to acknowledge such messages within a few business days and to resolve confirmed cases within a reasonable period after verification.
Limitations
This policy covers only payments that may have reached AirSupportCenter LLC directly. We have no control over charges made by airlines, booking platforms, airports or other third parties. Any refund requests related to flights, tickets or travel services must be directed to the company that took the original payment.
Bookings made through our flight search tool
Our homepage includes a flight search tool powered by Travelpayouts, a third-party provider. AirSupportCenter LLC does not sell airline tickets, does not process payment for any flight or travel booking made through this tool, and never holds your payment or booking funds. Any purchase you make after using the search tool is a transaction between you and the airline, travel agency or other provider shown in the results, made on their own website. Refunds, cancellations, changes and disputes relating to such a purchase are governed entirely by that provider's own policies and must be requested from them directly, not from us. We may receive a commission from Travelpayouts for bookings completed this way, but this commission does not come out of the price you pay and does not give us any control over, or responsibility for, the booking itself.
Changes to This Policy
We may revise this Refund Policy from time to time. The current version will always be available on this page. Continued use of the website after an update constitutes acceptance of the revised terms.
Contact Information
For questions about this Refund Policy or to report an accidental payment, please contact:
AirSupportCenter LLC
[email protected]
1801 SW Wanamaker Rd Suite F7, Topeka, KS 66604, US
+1 785-478-1360
We respond to refund-related messages as promptly as possible during regular business hours.